In 2013, I realized my dream of opening Gulfshore Oral Surgery, PA, located in beautiful Naples, Florida. Since the practice was started from scratch, we had plenty of things to buy!
As a loyal Costco customer for many years, it only made sense to utilize Costco for my new business. From furniture to supplies, our experience with Costco has been incredible. However, the really pleasant surprise was when we extended our relationship with Costco to include its credit card processing service through Elavon.
We need a merchant services solution that is reliable, accurate and economical. After all, our time is best utilized caring for patients, not trouble-shooting problems with our credit card processing vendor. And by keeping our costs down, we can pass along those savings to our patients!
Elavon’s arrangement with Costco Services fits our needs perfectly. Transactions are processed smoothly and consistently, and with the financial value we have come to expect from Costco.
Where Costco really shines is when things do not go so smoothly. They have built their reputation on having their customers’ backs when the chips are down. Elavon is cut from the same cloth. When a rare problem surfaces, Elavon and Costco work together to make sure that the outcome is most favorable for Gulfshore Oral Surgery and our patients.
At Gulfshore Oral Surgery, we work hard to take care of our patients like family in their time of need. Let’s face it – few people are excited to see the oral surgeon, but when they experience our warm, caring environment, they are put at ease, and we are able to help them. We are proud to partner with Costco and Elavon, two companies that share our values.
Steven J. Fontana, D.D.S., M.D.
President, Gulfshore Oral Surgery, PA
Steven J. Fontana, D.D.S., M.D., is a Board Certified Oral and Maxillofacial Surgeon, specializing in dental extractions (including wisdom teeth), dental implants, bone grafting, sinus augmentation, and oral pathology (including biopsies).
In 2000, we launched our company, In Style Custom Cheer and Dance. We do everything through our website, including processing all transactions. After our first few years in business, we heard that Costco offered credit card processing services. Since Costco has such a great reputation, we decided to look into Elavon and made the switch to virtual merchant in 2005. The experience has been worry-free from the beginning. Not only are we saving money, Elavon responds quickly if I need anything and provides incredible customer service.
From time to time, other service providers have approached us and compared their rates with Elavon’s. They weren’t able to even come close to the great rates Elavon offers. I highly recommend Elavon to any business conducting the majority of their transactions online. Over the last 10 years, Elavon has been very conscious of my needs and taken great care of me, and my business, 100 percent.
Owner, In Style Custom Cheer and Dance
In Style Custom Cheer and Dance sells quality cheer and dance apparel, accessories and custom uniforms.
I have been a Costco member for more than a decade, and I know they take care of their members. When I learned about Elavon’s relationship with Costco, I looked into their credit card processing services. Their prices were very competitive, and because of Costco’s reputation, I felt there was very little risk trying Elavon to process all of our online transactions.
Credit card processing is a real cost to all businesses, and by being smart and choosing the right processer, a business can easily make an instant impact on profitability – we certainly did. We began using Elavon in 2012, and I know they have saved us at least 15 – 25 percent each year.
Elavon offers reliable superior service at an incredible price. I highly recommend their credit card processing services.
Michael J. Bryan
Managing Partner, Vino Venue & Atlanta Wine School
Vino Venue is a wine bar and event venue in Dunwoody, Ga. Atlanta Wine School offers wine can cooking classes, hosts private wine functions and promotes charitable causes.
Our previous credit card processing company charged service fees up front and after charging customers. We never knew how much we would be billed each month, and I felt that we were being ripped off. As a new business owner, I realized we needed to make a change and learned that Costco offered credit card services through Elavon. They were my first call, and I began using Elavon’s online credit card service, Virtual Merchant, in 2014. We love it!
Our experience has been refreshing. Elavon explained the rates, percentage and fees in the beginning, and there have been no surprises. We know exactly what the cost for every transaction is going to be, and it helps make business life much easier. Plus, we’ve saved hundreds of dollars by making the switch!
If that weren’t enough, Elavon’s online training for charging, problems and questions was exceptional. I am not a technical person, and they went step-by-step and then asked me to do it on my own while they waited to make sure I could do once they are not there; but, they are always there. You can call with any questions or problems, and they help. They also will set up automatic payments, so you don't have to do anything after the initial start-up.
I highly recommend Elavon to other business owners. They have taken out all of the guesswork and make everything easy. When you own and operate a small business, this is a big help!
Office Manager, Freedom Fence and Home
Freedom Fence and Home designs and installs fences, decks, patios and other unique outdoor living spaces for residents of the Baltimore Metropolitan area.
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Praise from Our Members
“We need a merchant services solution that is reliable, accurate and economical…Elavon’s arrangement with Costco Services fits our needs perfectly.”
~ Read More
Steven J. Fontana, DDS, MD, President, Gulfshore Oral Surgery, PA
“Credit card processing is a real cost to all businesses, and by being smart and choosing the right processer, a business can easily make an instant impact on profitability – we certainly did.”
~ Read More
Michael J. Bryan, Managing Partner, Vino Venue & Atlanta Wine School